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Getting Started

4

*STEP 3 – Activate your device
*STEP 2 – Download & Install the Gabriel Collaboration Suite
*STEP 1 – Register your new Secure Domain Name (SDN)
*NEW USERS

Troubleshooting Guide

50

Why don’t I see my Android or iPhone listed under devices in Secure Share?
Why can’t I access my peer’s Secure Share folder/file?
Where is my friends list?
Where does my Secure Mail go?
Where are my chat messages stored?
When creating a new backup to a peer’s device, how long will it take for changes?
What’s the difference between “Share a file” (paperclip icon) and “Push file”?
What is the VPN encryption key length for Gabriel?
What do the green, yellow and red dots next to my friends and server mean?
VPN Details and dialog explained.
Taking conversations “Off The Record”
Switching Gabriel Accounts
Search Privacy
My account is expired but I know I’ve paid my bill through the apple store.
macOS Kernel Extension
Legacy System Extension Message
Is there an NSA back door?
Install issues or Gabriel will not open?
If my server has a yellow dot next to it, does that mean it’s unavailable?
If my “Server” device is offline how will friends send me Secure Mail?
I’m using Avast SecureLine VPN for my network. When switched on, Gabriel doesn’t Gabriel Secure Communications
HTTP 502 Error Running Gabriel on Android w/Mobile Data.
How to Automatically Backup Your Pictures on Android using Gabriel.
How many different Gabriel accounts can I have with my email address?
How long do my emails stay on my device?
How do I make sure I’m going to receive push notifications on iPhone?
How do I invite other users?
How do I exit Gabriel on Windows?
How do I delete my account?
How do I delete a device?
How do I add a new device?
How do Gabriel Relay Servers work?
How can I revoke a device? (Or: I lost my phone! How can I disable Gabriel?)
Gabriel Shared Server – Disk Usage
Gabriel opens to a website login.
Gabriel Minimum System Requirements
Gabriel Error Message On Sign In
Free Online virus scan websites
Firewall Rules
Does Gabriel Impact Overall Network Speed?
Do I need to enter my administrative password on my computer to install Gabriel? Gabriel Secure Communications
Do I have to change my email from my gmail address to a virnetx address?
Do all my emails get stored on a third-party server somewhere?
Can my Android Phone or iPhone be a mail server?
Can microsoft outlook be used as a secure server to send emails with Gabriel? If so how is it set up?
Can I erase the history on a peer’s device?
Can I choose which apps are visible in the top menu?
Can I change my username?
Can anyone intercept or decrypt my chat or email messages?
Application Notice Codes

FAQ

13

Why is there a red triangle with an exclamation point in my group chat?
Where is my friends list?
What do the green, yellow and red dots next to my friends and server mean?
Is there an NSA back door?
How do I invite other users?
How do I exit Gabriel on Windows?
How do I delete my account?
How do I delete a device?
How do I add a new device?
How do Gabriel Relay Servers work?
Gabriel Minimum System Requirements
Can my Android Phone or iPhone be a mail server?
Can anyone intercept or decrypt my chat or email messages?

Applications

16

Secure Gateway

Secure Gateway

Secure Mail

If my “Server” device is offline how will friends send me Secure Mail?
Do I have to change my email from my gmail address to a virnetx address?
Where does my Secure Mail go?
How long do my emails stay on my device?
Can my Android Phone or iPhone be a mail server?
Secure Mail

Secure Messaging

Where are my chat messages stored?
Why is there a red triangle with an exclamation point in my group chat?

Secure Share

Why can’t I access my peer’s Secure Share folder/file?
Why don’t I see my Android or iPhone listed under devices in Secure Share?
Secure Share

Secure Sync

When creating a new backup to a peer’s device, how long will it take for changes?
How to Automatically Backup Your Pictures on Android using Gabriel.
Secure Sync

Secure Voice

Secure Voice

Knowledge Base

2

Encryption Level of Gabriel
*Gabriel User Manual

Operating Systems

16

Linux

Domain Server – Audit
Domain Server – Secure Messaging & Secure Mail
All about GabrielService log files
How to Install Gabriel on Linux

Domain Server

Domain Server – Audit
Domain Server – Secure Messaging & Secure Mail

Android

HTTP 502 Error Running Gabriel on Android w/Mobile Data.
Android

iOS

How do I make sure I’m going to receive push notifications on iPhone?
iOS

OS X

Gabriel opens to a website login.
macOS Kernel Extension
Legacy System Extension Message

Windows

Gabriel Error Message On Sign In
Windows
Firewall Rules

Home
Support 2022
Troubleshooting Guide
Can I change my username?

Can I change my username?

No, the only way to change your username is to create a new account.Edit

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Updated on May 12, 2020

Can anyone intercept or decrypt my chat or email messages?Can I choose which apps are visible in the top menu?

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